If you are having problems downloading the AIM 6.0 software, please make certain that you are attempting to download from aol.co.uk/aim.

If the address is correct and you have been able to download programs from the internet before, the download site could be experiencing unusually heavy demand, and you should try downloading the file again later.

Check that your PC meets the system requirements for the AIM software. If your PC has a firewall, make sure that your firewall settings are allowing the download. If you are unclear about how to do this, please contact the firewall software manufacturer for further assistance.

If you experience further problems downloading AIM, please contact your Internet Service Provider (ISP).