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 Sunday, 22 November 2009
Help

Broadband

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Getting started with AOL Broadband

Choose an AOL Broadband package

Visit http://aolbroadband.co.uk where you will find information on all of our available broadband packages. Once you decide which package is right for you, place your order.

Receive your broadband easy-install pack

Your broadband easy-install pack will be delivered by 1st class post to the address you gave us when you ordered AOL Broadband. Your pack contains everything you need to get started.

The box will contain a single broadband modem router, two DSL filters (which allow your telephone line to work over your DSL connection), a CD which contains driver or installation software plus the AOL 9.0 VR software, a CD companion booklet to answer any questions you may have, and all the cables you need.

Install AOL Broadband

Follow the simple step-by-step guide to installing AOL Broadband included in your Broadband Easy-Install Pack and also online when you load the AOL Broadband installation software.

Enjoy AOL Broadband

Now you're set up, sign on to your AOL software and explore the fantastic features and benefits available to you as a valued AOL Broadband Member.

Get help at any time

We aim to make things as easy as possible and give you help when and where you need it - particularly important with a brand new service that may be unfamiliar to you.

Help and customer support is available online seven days a week at http://help.aol.co.uk. For further assistance, you can chat to one of our Member Services Representatives online in Live Help.