If you are having problems downloading the AIM 6.1software or the AIM Triton software, please make certain that you are attempting to download from http://www.aol.co.uk/aim.

If the address is correct and you have been able to download programs from the Internet before, the download Web site could be experiencing unusually heavy demand, and you should try downloading the file again later. Verify that your PC meets the System Requirements for the AIM Software . If your PC has a firewall, check to ensure that your firewall settings are allowing the download. Please contact the firewall software manufacturer for further assistance with the firewall software.

If you experience further problems downloading the AIM software, please contact your Internet Service Provider (ISP).