Follow these six steps to improve your connection and stay online.

Stop spyware
Spyware is a prime cause of connection problems and can slow down your computer. Run spyware protection such as Ad-Aware or Spybot - Search & Destroy regularly to prevent spyware getting onto your computer.

Clear out your PC
Run AOL Computer Check-Up to empty temporary files, defragment your hard disk and speed up your PC.

Increase your online speed
Check regularly that you are using the best phone number to connect to the internet by signing on to AOL and visiting AOL Keyword: Best Number.

Update your modem software
Technology moves quickly and manufacturers may update
their products regularly. Find out whether you should
update your modem drivers.

Take care of your PC
Make your computer run faster by updating to the latest software or upgrading your hardware. See how your PC ranks with Computer Check-Up.

Still having problems?
Explore our dial-up troubleshooting advice for more specific issues and questions.