You may still receive the error, The program window should automatically open and start for any one of several reasons. Following the step below will remove the error message you're receiving.

Disable pop-up blocking software

In order to address this issue, please disable your pop-up blocking software. Alternatively, you could add www.aol.co.uk to the white list of domains accepted by your pop-up blocker software. If you are unsure how to disable your pop-up blocking software or add a domain to the white list, please contact the vendor of your pop-up blocking software for assistance or simply reference the help guide included with your software.

Note: Most pop-up blockers also allow you to hold down the shift key as you click website links. This disables pop-up blocking on a one-time basis. Please consider this as another option to address this issue.