Getting your Xbox online with a home network

In order to configure an Xbox and successfully connect to Xbox Live, a working and stable broadband connection using a router is required. If you have not set up a broadband connection previous to attempting these steps or you are having problems with your broadband connection other than connecting to Xbox Live, please resolve these issues first.

A subscription to Xbox Live is also required. Consult your Xbox documentation for details.

Connect your console to a network

1. Power off your console and connect the Xbox to the router using an ethernet cable (wireless networking is not supported).
2. Turn on your Xbox console with no disc in the disc tray.
3. From the Xbox Dashboard, choose Xbox Live. Or, play a game on your Xbox Live Starter Kit disc and choose the option for Xbox Live play.

If the steps performed on your console fail, further support is provided by the manufacturer.