Depending on your PC settings there are two ways to uninstall AOL Security Suite. The first method works for the majority of people. If you're still having problems, continue to the second method of downloading and running the McAfee Consumer Product Removal (MCPR) tool.

Uninstall AOL Security Suite using Add/Remove Programs

Windows 2000/XP

1. Click Start, select Settings, Control Panel.

2. Double-click Add or Remove Programs.

3. Select the McAfee SecurityCenter product.

4. Click Change/Remove and follow the steps provided on-screen to remove the software.

Windows Vista

1. Click Start, select Search, enter in Programs and Features and click Go.

2. Double-click Programs and Features.

3. Select the McAfee SecurityCenter product.

4. Click Uninstall and follow the steps provided on-screen to remove the software.

Download and run the MCPR.exe tool

To download and use the MCPR tool:

1. Go to http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and download the MCPR.exe file.

AOL.com

2. Click Save.

Save File Download

3. Save the MCPR.exe file at a desired location (for example, on the Desktop), and then click Save.

Save As

4. In the Download complete window, click Close.

Close if Download is complete

5. Navigate to the destination where you’ve saved the MCPR.exe file and then double-click the MCPR.exe icon to begin the installation.

McAfee Security MCPR

6. Click Run.

Run MCPR.exe

7. In the McAfee Software Removal window, click Next.

McAfee Software Removal

8. After reading the End User License Agreement, select Agree and click Next.

End User License Agreement

9. In the Security Validation window, enter the characters you see and click Next.

Security Validation

10. In the second Security Validation window, enter the characters you see again and click Next.

Security Validation

11. The MCPR tool will begin to remove McAfee. This may take a few minutes. Once the installation is complete, the file immediately starts the clean-up process.

Removing McAfee Products

12. Click Restart to restart your computer.

Removal Complete

13. Click Yes to restart your computer. Once the computer restarts, McAfee and other AOL security products will be removed.

Are you sure you want to restart now

Note: If you uninstall or cancel your subscription to AOL Security Suite, we encourage you to install some other sort of internet protection on your PC because you will no longer be protected from online security threats.

IMPORTANT: Uninstalling the product doesn’t automatically cancel your subscription and you will continue to be charged. To cancel your subscription, please access your account at My Account.