You can contact the credit reference agencies and ask for a copy of your credit reference file. You may need to pay a small charge depending on how your file is delivered to you.

Equifax Plc
Credit File Advice Centre
PO Box 1140
Bradford
BD1 5US
www.myequifax.co.uk

Experian Ltd
Consumer Help Service
PO Box 8000
Nottingham
NG80 7WF

Note: AOL Broadband Wireless packages are available to new customers who cannot get the laptop/PS3 offer. These are available via Member Services or online at www.myaolbroadband.co.uk/special.