How do I send and receive attachments on AOL WebSuite Basic version?

E-mail attachments on AOL WebSuite Basic version

You can send total of 16 megabytes of attachments per e-mail, either as a single file or as a group of smaller files.

Note: The recipient must have software that is compatible with your files in order to open them. For example, if you send someone a WordPerfect® file, your recipient must have either the WordPerfect software or a word processing program capable of opening WordPerfect files. Also make sure the file is compatible with your recipient's computer; a Macintosh® machine may not be able to read some Windows® files, and vice versa.

Open and download attachments with AOL WebSuite Basic Version

When you receive an e-mail with an attachment on AOL WebSuite Basic, you can open the attachment from the Web or save the file on your computer. E-mails that contain attachments are noted by a paper clip icon to the left of the e-mail in your New Mail box.

Note: File attachments may contain viruses that may cause your computer to run incorrectly or send out your password, so that someone else can access your account. The files may be presented as a picture, a game, or an electronic greeting. The best policy to keep your computer safe is to never open or download any attachment unless it is an expected file from someone you know, and to install and use software that helps to protect your computer from viruses and other online threats. The next time you are online, I recommend that you visit AOL Keyword: Safety or http://safety.aol.co.uk to download the McAfee® Security Suite. Once enabled, these tools are always on and always up-to-date to help keep you safe from online threats.

FAQs

Attach a file to your e-mail

You can attach multiple files to your e-mail.

To attach a file to your e-mail:

1. Go to www.aol.co.uk, sign in using your AOL screen name and password, then click the Basic Version link.
2. In the left panel click the Write Mail button.
3. Next to the attachment box, click the Browse button.
4. In the Choose file window, click the Look in: drop-down menu to open it, navigate to the folder that contains the file you want to attach.
5. Double-click the file you want to attach.

Note: To attach multiple files, repeat steps 3-5.

6. Type the e-mail address in the To box, type out the content of the e-mail in the large text box, then click the Send button.

Notes: Ensure the file being sent is not open on your computer.

Open an attachment

When you receive a message with an attachment, you can open the attachment from the Web. You will need to download the file if you want to open it outside of AOL WebSuite Basic.

To open an attachment:

1. Open the e-mail which has the attachment.
2. Click the name of the attachment.
3. In the File Download window, click the Open button.

Note: You cannot open an attachment unless you have a program that can open it. For example, if an attachment is a Microsoft® PowerPoint® file, you must have PowerPoint software installed on your computer to open and view the file.

Download an attachment

You can download an attached file to your computer if you want to keep the attachment or view it outside of the AOL® WebSuite Basic window.

To download an attachment:

1. Open the e-mail which has the attachment.
2. Click the name of the attachment.
3. In the File Download window, click the Save button.
4. Navigate to the folder in which you want to save the file.
5. If you want to rename the file, in the File name: box, type the new name.
6. Click the Save button.

Note: You cannot open an attachment unless you have a program that can open it. For example, if an attachment is a Microsoft PowerPoint file, you must have PowerPoint software installed on your computer to open and view the file.