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Sunday, 22 November 2009

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IM2Mobile: Your questions answered

General IM2Mobile questions

	What is IM2Mobile?
	Add a mobile number to the Buddy List
	How do I send an IM to a mobile phone?
	Remaining characters and number of text messages
	Can the mobile phone user reply?
	Mobile phone icon on the Buddy List
	Will the mobile phone user see my screen name?
	Why do mobile phone numbers always appear online?
	Is it possible that the message won't be delivered?
	Can all phones receive text messages?
	What does SMS mean?
	Can I send a message to an international number?
	Will my mobile phone number appear as the sender?
	What characters can I use in my message?
	In which format should I enter the mobile number?

Charges & billing

	Is there a charge for IM2Mobile?
	What is the charge?
	How do I pay?
	Can all my screen names use IM2Mobile?
	Can I allow or block premium services?
	How many messages I can send?
	When will my AOL account be billed?
	What happens if I run out of messages?
	What will appear on my AOL bill?
	How many messages do I have?
	The message wasn't delivered

IM forwarding

	What is IM forwarding?
	How do I set up IM forwarding?
	Will my friends know I can receive IMs?
	Why do I always appear to be online?
	How do I turn IM forwarding off?
	Can I see my Buddy List on my phone?
	Will I see the senders screen name on my phone?
	Can other people see my phone number?
	Is it possible that I won't receive the IM?

Receiving replies

	How do I receive a response?
	Can an IM be sent to me from a mobile?
	Will I be charged for replies sent to me?
	What if a recipient replies after one week?

Message handling

	Who was the message from?
	How can I block all SMS from AOL?
	How do I send an IM to an AOL user?

Troubleshooting

	My message couldn't be sent
	My message was sent but not received
	I haven't received the reply to my message
	Error: Buddy's mobile phone is not currently signed on
	Error: Not authorised to send IM2Mobile
	Error: Sorry, your IM could not be delivered

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