Home | Email | AIM | Help | Make AOL My Homepage
 Saturday, 11 October 2008
Help

Technical

| |
Powered by Google

Unable to view your calendar events

You may not be able to view your AOL email on the web calendar events for any one of several reasons. After trying the first solution, check to see if you can view previously entered events. If you are still unable to view previously entered events, continue using the suggested solutions until the problem is fixed.

You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.

Information you need

You will need to know what version of the Microsoft Windows operating system is installed on your computer. If you do not know how to find this information, follow the instructions in the online help article entitled How to determine which version of Windows I have.

Mark my calendar to be displayed

The AOL Calendar allows you to have multiple schedules organised into individual calendars. You can choose which calendar(s) to display at any time. If your main calendar is not selected, your calendar will appear to be blank.

To mark my calendar to be displayed:

1. On the AOL Email on the Web window, in the upper right, click the Calendar button.
2. Click the Month button.
3. Under My Calendars, ensure the box next to your default calendar (the calendar with your screen name) has a check mark in it. If not, click the box to place a tick mark in it.
4. The events should now display.
5. If the events do not display, close and re-open your calendar.

Set Internet Explorer settings to default

If your Internet Explorer settings have changed you may have difficulty seeing events on your calendar on AOL email on the web.

The web browser's security settings tab lets you regulate security for local sites, trusted sites, and restricted sites. Restoring the settings to a default level will remove any restrictions placed on website access.

To restore the Internet Explorer security settings:

1. Click on Start, then Settings and Control Panel .
Windows XP users: Click Start and then Control Panel.
2. Double-click Internet Options
Windows XP users may need to click Switch to Classic View first.
3. Click the Security tab.
4. In security settings select the Zone which you want to set the default settings for and click on the Default level button.
Click on Apply and then OK.


Clear browser cache


When you browse the web, graphics and text are downloaded to your computer. These files are known as Temporary Internet Files and are stored in the browser cache. Eventually these files may become damaged and cause pages to load incorrectly, or they may just build up and need to be cleared out. Depending on the number of stored files, clearing the cache may take a few minutes.

To delete the temporary internet files:

Windows XP and below:

1. On the Windows Start menu, go to Settings, then click Control Panel.
For Windows XP - click Start, then select Control Panel. In the Control Panel, ensure that the classic view is selected (by clicking Switch to classic view on the top left hand corner).
2. Double-click Internet Options (or Internet).
3. In the 'Temporary Internet Files' section, click Delete Files..., then click OK.
4. Click Clear History, then click Yes.

Windows Vista:

1. Click Start, then Control Panel.
2. Double-click the Internet Options icon.
3. In the 'Browsing History' section, click Delete...
4. Click Delete files... and Delete history....
5. Click Close and then click OK.


System error

You may be seeing the message "We're sorry. Addresses are Temporarily Unavailable.", because the addresses system is unavailable at the moment. This can be due to a variety of factors including network traffic or system issues. This is a system generated error and no troubleshooting steps are available. Please try again in a few minutes.


Last Updated: Wednesday, 24 January 2007, 09:21 GMT