What does AOL Broadband support?
AOL Broadband provides telephone support for selected home networking products that have been thoroughly tested with the AOL Broadband network. Only products that are reliable, offer the latest features and are easy to set up are selected.
We work with the manufacturers to continually improve these products for our members and offer the best support available both online and through Member Services. If you need help setting up your network, find that you need assistance once it is in place or have any queries on security or Parental Controls, our agents are there to help.
We support the following modem routers for Windows users:
- Netgear DG834 ADSL modem router
- Netgear DG834G wireless modem router
- Thomson SpeedTouch 510 ADSL modem router
- Thomson SpeedTouch 545 ADSL modem router
- Thomson SpeedTouch 546 ADSL modem router
- Thomson SpeedTouch 576 wireless modem router
- Thomson SpeedTouch 580 wireless modem router
- Thomson SpeedTouch 585 wireless modem router
- Thomson SpeedTouch 585v6 SL wireless modem router
We support the following wireless adapters for Windows users:
- Netgear WG511 54Mbps wireless PCMCIA network adapter
- Netgear WG111 54Mbps wireless USB 2.0 adapter
- Netgear WG121 54Mbps wireless USB 2.0 adapter
- Thomson SpeedTouch 110 wireless PCMCIA network adapter
- Thomson SpeedTouch 120 wireless USB network adapter
- Thomson SpeedTouch 110g wireless PCMCIA network adapter
- Thomson SpeedTouch 120g wireless USB network adapter
- Thomson SpeedTouch 121g wireless USB network adapter
- Thomson SpeedTouch 122g wireless USB network adapter
AOL Broadband supports the following wireless products for Macintosh users:
We have also tested a number of other products available in the market so that we can ensure that they work with the AOL network. These products have not, however, been selected as AOL-supported products and are listed as compatible only. AOL does not provide telephone support for compatible products.
Get more information on compatible products.