What is an Account Security Question?

The Account Security Question (ASQ) is a combination of a question and an answer set by you. It helps AOL verify your identity and thereby protect your privacy.

An ASQ is required to verify your identity when you access sensitive information like the ones below:

To manage your AOL® account online.

To reset your password through the Forgot Password link.

Online Customer Support involving exchange of private account information.

AOL products that require an extra level of security.