Who do I call if I have a technical laptop or broadband issue?
If you have a technical issue with your laptop or broadband connection please try the following simple troubleshooting steps before contacting AOL Broadband Member Services.
- Ensure that the connection between your wireless modem router and phone line is secure.
- Check that you have a dial tone on your phone - the fault may be with your phone line and not the broadband service.
- Visit http://help.aol.co.uk for further help and troubleshooting advice.
