The old support number, 0870 320 2020, has a charge of 7.51p per minute Monday to Friday 6am to 6pm, 3.75p per minute before 6am and after 6pm Monday to Friday and 1.5p per minute all day Saturday and Sunday.

We want to provide you with a fair and consistent service. Accordingly, BT landline calls to 0844 numbers will cost a standard flat rate of 5p per minute; calls made from mobiles usually cost more and will vary by provider.

If you are also a subscriber to AOL Talk you will get customer and technical support services at no extra charge on the phone line on which AOL Talk is activated - please remember to dial the relevant 0844 number from your AOL Talk phone line. For more information on AOL Talk, sign-on to your AOL software and go to AOL Keyword: AOL Talk.