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 Sunday, 22 November 2009
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Will I be notified if I'm being speed limited at peak hours?

We cannot guarantee that we will inform everyone who has had their connection speed-limited under the Fair Use Policy, however the policy is covered in our Terms and Conditions of use. Therefore, we are not required to notify members if they are speed restricted. The small minority of members affected will notice slower download speeds during times when speed limiting applies. No accounts will be terminated without notification in line with the AOL Access Agreement available at http://myaolbroadband.co.uk/cos.