How do I uninstall AOL Security Suite powered by McAfee?
Depending on your PC settings there are two ways to uninstall AOL Security Suite. The first method works for the majority of people. If you're still having problems, continue to the second method of downloading and running the McAfee Consumer Product Removal (MCPR) tool.
Uninstall AOL Security Suite using Add/Remove Programs
Windows 2000/XP
1. Click Start, select Settings, Control Panel.
2. Double-click Add or Remove Programs.
3. Select the McAfee SecurityCenter product.
4. Click Change/Remove and follow the steps provided on-screen to remove the software.
Windows Vista
1. Click Start, select Search, enter in Programs and Features and click Go.
2. Double-click Programs and Features.
3. Select the McAfee SecurityCenter product.
4. Click Uninstall and follow the steps provided on-screen to remove the software.
Download and run the MCPR.exe tool
To download and use the MCPR tool:
1. Go to http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and download the MCPR.exe file.
2. Click Save.
3. Save the MCPR.exe file at a desired location (for example, on the Desktop), and then click Save.
4. In the Download complete window, click Close.
5. Navigate to the destination where you’ve saved the MCPR.exe file and then double-click the MCPR.exe icon to begin the installation.
6. Click Run.
7. In the McAfee Software Removal window, click Next.
8. After reading the End User License Agreement, select Agree and click Next.
9. In the Security Validation window, enter the characters you see and click Next.
10. In the second Security Validation window, enter the characters you see again and click Next.
11. The MCPR tool will begin to remove McAfee. This may take a few minutes. Once the installation is complete, the file immediately starts the clean-up process.
12. Click Restart to restart your computer.
13. Click Yes to restart your computer. Once the computer restarts, McAfee and other AOL security products will be removed.
Note: If you uninstall or cancel your subscription to AOL Security Suite, we encourage you to install some other sort of internet protection on your PC because you will no longer be protected from online security threats.
IMPORTANT: Uninstalling the product doesn’t automatically cancel your subscription and you will continue to be charged. To cancel your subscription, please access your account at My Account.