Getting unwanted emails or spam is frustrating. While most spam emails are caught by our spam filters, occasionally some can slip through.

When this happens, it's important to mark the email as spam. Our system will learn that messages from a specific place are not good and this helps us make AOL Mail even better at recognizing future spam emails.

Tip icon.Never interact with spam messages! Any link in a spam message, including the unsubscribe link, could be dangerous.

Mark emails as Spam

1. Select the email.
2. Click Mark as Spam Spam icon.
3. This will move the message into the spam folder.

Mark emails as Not Spam

1. Open the Spam folder.
2. Select the email.
3. Click Restore to InboxRestore inbox or Not SpamSpam icon
4. Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.

Unsubscribe from sender

1. Select the email.
2. Click  Mark as Spam Spam icon.
3. If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the Mark as Spam icon, the message will be marked as spam and moved into the spam folder.

If you don't get a pop up to unsubscribe, don't worry! The emails will still be marked as spam and all future emails will go to the spam folder to be automatically deleted.

Tips to avoid spam in the future

  • Don't reply to unknown senders.
  • Be careful who you give your email address to.
  • Never reply to email subscriptions asking to be removed.
  • Don't interact with mail in your Spam folder. It doesn't count toward your storage quota or need any further action.
  • Don't sign up with sites that claim to remove your email from spam lists. While some are legitimate, many are address collectors used by spammers.