Sometimes, issues in AOL Mail can cause a temporary error. "Temporary error 11", will usually correct itself within a few minutes to a few hours. In the meantime, here are potential causes and our suggestions to fix the problem.

Possible causes

  • Using a Web browser that's not supported by AOL Mail.
  • Accessing AOL Mail account simultaneously from 2 different browsers.
  • Accessing AOL Mail on multiple devices simultaneously from more than one place.

Possible fixes

  • Restart your Web browser.
  • Clear your Web browser's cache.
  • Make sure you’re using a supported Web browser and operating system (OS).
  • Sign out of all devices and sign back in to AOL Mail to see if the error is gone.
  • If the problem persists we recommend using an email app like the AOL Mail app for iOS and Android or the native mail app on your smartphone or tablet device.