Account Management Articles

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    Reset Password — Updated May 1, 2024[like count]

    Add, replace or remove AOL account recovery info

    Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.

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    Reset Password — Updated Apr 30, 2024[like count]

    Recover a forgotten username

    Can't remember your username? Use your account recovery phone number or email address to get it back.

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    Reset Password — Updated Apr 24, 2024[like count]

    Account Management: Cancel or reactivate your AOL account

    Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username.

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    Reset Password — Updated Apr 17, 2024[like count]

    Create and manage 3rd-party app passwords

    If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.

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    Reset Password — Updated Mar 28, 2024[like count]

    Identify legitimate AOL websites, requests, and communications

    Learn how to keep yourself safe online and recognize legitimate communications and sites.

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    Reset Password — Updated Mar 28, 2024[like count]

    Add or disable two-step verification for extra security

    Take control of your account's security! Require an automatically generated code to login from unrecognized devices or browsers, in addition to your password. Learn how to turn on two-step verification.

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    Reset Password — Updated Mar 28, 2024[like count]

    Fix problems signing into your AOL account

    If you're having trouble signing into your AOL account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

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    Reset Password — Updated Feb 21, 2024[like count]

    Use Face, Fingerprint or PIN to sign in to AOL

    Many smart devices are equipped with biometric authenticators. Learn how to use face, fingerprint or PIN authentication on your smart device to sign in.

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    Reset Password — Updated Mar 28, 2024[like count]

    Change or reset your AOL password

    Your AOL password gives you access to every AOL service you use. It's always a good idea to update your password regularly and to make sure it's unique from other passwords you use. Learn how to change or reset a forgotten password.

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    Reset Password — Updated Mar 28, 2024[like count]

    Ways to securely access AOL Mail

    Find out the best ways to use AOL Mail to keep your email secure and private.